Local precision in global offer
The solution, in which the principal keeps the benefit of a local company high quality of work, gaining executive side, the uniformity of standards and procedures for a well-functioning corporate
Customer using company with global network as an executor of inspection services may sometimes risk to face lower quality of provided servises. Since its beginning, ports cargo surveying was service provided locally, on the ground and in conection with local port logistic and legal terms. Similarly, all licenses and permissions were granted locally. There is no doubt that only small, local company can offer real personal involvement and dedication so necessary sometimes in the trade.
At the same time, foreign trade, by its nature, has to cross borders and continents. Companies that practice it very often need the same inspection services in more than one port at the same time (ie, for the same transaction). Often the condition of the success (read: customer satisfaction) is a service offered in the same standard on so called 'both ends of world'.
We offer a solution, in which the principal keeps the benefit of a local company high quality of work, gaining executive side, the uniformity of standards and procedures for a well-functioning global network.
The system we implemented (OPERATUS) can handle inspections carried out on the account of one client, by more than one inspection company, attending simultaneously in different, sometimes very remote locations, in such a way as it was performed by the same company. The service is performed by any of the local companies, in any corner of the world.
At the same time OPERATUS offers a coordination between inspection company and other participants of the trade. Consequently, all (!) data and documents relating to the a transaction can be gathered in one, common location and be available at a click.